Effective Date: November 2025
Our Commitment to Your Privacy
At MS Rastogi Brothers (“MSR,” “we,” “our,” or “us”), your privacy and trust are our highest priorities. We are dedicated to protecting your personal information and ensuring that your experience with our website and services is secure, transparent, and reliable.
This Privacy Policy outlines how we collect, use, store, and protect your data when you engage with our website or our e-commerce solutions. Whether you reach out for a consultation, subscribe to updates, or inquire about our services, we ensure that your information is handled responsibly and in compliance with applicable data protection laws.
By using our website or sharing your details with us, you consent to the practices described in this policy. We encourage you to review this policy periodically, as it may be updated to reflect new legal requirements or improvements in our data handling practices.
Information We Collect
To provide better and more personalized services, we may collect a variety of personal and business-related information, including but not limited to:
- Basic Personal Information: Your full name, phone number, and email address.
- Business Information: Company name, business category, or nature of products/services you sell.
- Demographic Details: City, state, country, and other relevant geographic information.
- Website Interactions: Details you submit through forms, chats, or emails when you contact us.
- Technical Information: IP address, browser type, device used, and time spent on specific pages (collected automatically through analytics tools).
- Preferences & Interests: Information that helps us understand your needs, such as service interests or areas of business growth.
This data helps us tailor our offerings, communication, and support to meet your business requirements effectively.
How We Use Your Information
We collect and use your personal information for legitimate business purposes, including but not limited to:
- Service Delivery:
To understand your requirements and offer customized e-commerce management solutions across platforms like Amazon, Flipkart, Meesho, and JioMart. - Communication:
To respond to your inquiries, schedule consultations, and share updates regarding your ongoing services or upcoming offers. - Improvement and Optimization:
To analyze user behavior, identify trends, and improve our website performance, service quality, and customer experience. - Marketing and Updates:
To send newsletters, updates, and promotional offers that may be relevant to your business. These communications are optional, and you may opt out at any time. - Internal Record Keeping:
To maintain accurate client records, monitor service performance, and comply with internal auditing requirements.
We do not share or sell your personal data to any third-party organization for marketing or other unrelated purposes. Your information is used strictly to enhance your experience and deliver better service outcomes.
Data Security
At MS Rastogi Brothers, we understand the sensitivity of the data you share with us. To protect your information, we employ a combination of physical, digital, and administrative security measures.
Our website and communication systems are hosted on secure servers with SSL (Secure Socket Layer) encryption. Access to personal data is restricted to authorized personnel who are trained to handle information in accordance with privacy best practices.
We also conduct periodic reviews of our security procedures to ensure compliance with industry standards and to safeguard against unauthorized access, misuse, alteration, or loss of information.
Despite our rigorous efforts, please note that no method of electronic transmission or storage is completely secure. However, we take every reasonable precaution to protect your information to the fullest extent possible.
Cookies and Tracking Technologies
Our website uses cookies to personalize your experience, track performance, and gather analytics that help us improve our services.
Cookies are small data files stored on your browser that enable us to remember user preferences and recognize returning visitors. These cookies help us analyze web traffic, display relevant content, and improve website usability.
We also use Google Analytics and other similar tools to monitor website activity. This allows us to understand how users interact with our site, such as which pages are most visited or how users navigate through the website. All data collected is anonymous and used strictly for performance improvement and optimization.
If you prefer not to accept cookies, you can modify your browser settings to disable them. However, doing so may limit your access to certain website features or affect your browsing experience.
Third-Party Integrations and Links
Our website may include embedded content or links to third-party platforms, such as YouTube, Meta (Facebook, Instagram), Google Ads, and LinkedIn. These third-party sites may use cookies or tracking technologies that operate independently of our control.
When you click on external links or interact with embedded content, your information may be collected according to those third-party privacy policies. We encourage you to review their privacy statements before sharing any personal information.
Please note that MS Rastogi Brothers is not responsible for the privacy practices or content of external websites or platforms.
Your Rights and Choices
We respect your right to control your personal information. You may exercise the following rights at any time:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request updates or corrections to inaccurate or incomplete information.
- Deletion: Request deletion of your personal data, where legally applicable.
- Opt-Out: Choose not to receive marketing communications or newsletters.
- Data Portability: Request a digital copy of your data for your own use.
To exercise any of these rights, simply reach out to us via the contact details provided below. We will process your request in accordance with applicable privacy laws.
Retention of Data
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements. When your information is no longer required, it is securely deleted or anonymized.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please contact us at:
MS Rastogi Brothers
Address: C 21/30, Maldahiya, Varanasi, 221001
Phone: +91 84 0000 1804
Email: msrastogibrothers@gmail.com
We will respond to all queries or complaints promptly and work toward resolving any issues in a fair and transparent manner.
Policy Updates
This Privacy Policy is effective as of November 2025.
We may revise it periodically to reflect legal updates, technological improvements, or business changes. All revisions will be posted on this page, and continued use of our website after such updates constitutes your acceptance of the revised policy.